Patient Financial Services

ChartMaxx provides access to all pertinent patient and payor documents needed to support the billing and claims process. It offers robust interface and workflow solutions that automate manual, labor intensive processes.

The results are reduced costs associated with billing and claim submission, reduced payment cycle time, reduced accounts receivable days, and the ability to see financial gains by reducing claim denials and write-offs.

The number one goal in the Patient Financial Services (PFS) function is to improve cash flow by reducing A/R days. To this end, ChartMaxx facilitates revenue cycle management by providing PFS professionals with the tools they need to quickly respond to billing inquiries and gain invoice approval faster and more efficiently.

Improve results right from the start!

ChartMaxx goes to work right from the start by creating an enterprise-wide electronic patient record – beginning at the point of registration. To facilitate faster patient processing, ChartMaxx provides immediate access to pre-registration documents. With ChartMaxx PFS professionals can:

• Decrease A/R days for improved revenue cycle management
• Access a common data repository for clinical, financial and administrative information necessary for patient care and effective business management
• Proactively supply information to payors
• Eliminate time spent faxing, printing and mailing documents
• Quickly respond to requests for supporting clinical documents
• Enable accurate claim submission reducing denials resulting from technical billing errors
• Manage correspondence and improve response time
• Enhance customer service
• Easily integrate between financial software and patient chart
• Improve staff communications
• Reduce costs associated with forms and storage
• Manage administrative paperwork better
• Increase departmental efficiencies by providing customizable workflows
• Arrange application views based on job requirements and work style preferences
• Electronically capture patient ID, insurance profile and other documents at registration
• Facilitate HIPAA/JCAHO compliance and incorporate sophisticated security features