News
MedPlus® ChartMaxx® Earns 2009 'Best in KLAS' for Healthcare Document Management and Imaging Software
For the Sixth Time, MedPlus Receives Top Ranking From Healthcare Professionals
December 15, 2009
CINCINNATI – December 15, 2009 – MedPlus, the healthcare information technology subsidiary of Quest Diagnostics (NYSE:DGX), announced today that its ChartMaxx® enterprise-wide electronic patient record system has been ranked as the top healthcare Document Management and Imaging (DMI) software product, according to the 2009 Top 20 Best in KLAS Awards: Software & Professional Services report. This is an independent ranking based on customer feedback on top healthcare information technology (HIT) vendors. ChartMaxx provides physicians with immediate, concurrent access to records captured from scanned documents, interfaced documents, and discrete data. These records help to form the foundation for seamless data exchange which is critical to the industry goal of interoperability.
KLAS, an independent research firm, bases its rankings on interviews with healthcare executives, professionals and clinicians at more than 4,500 hospitals and 2,500 clinics. DMI software vendors provide products that can scan, create, archive, workflow and validate electronically stored documents and images.
In the report, ChartMaxx secured the highest overall score and product quality rating. In addition, 98 percent of customers said they would buy ChartMaxx again.
“For more than a decade, the Best in KLAS awards have recognized healthcare technology companies that set the standard for delivering the best experience to providers,” said KLAS President Adam Gale. “The Best in KLAS distinction honors more than just a good product or service. It represents a commitment to meeting customer expectations in every phase of the buying process – from the sales presentation to implementation to ongoing service and support.”
“It is a tremendous honor to be recognized as ‘Best in KLAS’ for the sixth time because it tells us that our customers appreciate our commitment to providing solutions that exceed expectations,” said Richard Mahoney, MedPlus president and vice president of Healthcare Information Solutions for Quest Diagnostics. “In today’s environment of constrained spending and competing priorities, selecting a vendor that is proven and reliable can help healthcare organizations to establish solid partnerships and realize greater ROI.”
Today, MedPlus has more than 130 ChartMaxx implementations in hospitals and integrated delivery systems throughout North America. ChartMaxx currently has 360,000 clinical and administrative users managing a cumulative total of more than 1.5 billion clinical and administrative documents for 33 million patients. In addition to the 2009 report, ChartMaxx received Best in KLAS in the Top 20 Best in KLAS Awards reports for 2008, 2006, 2005, 2004 and 2002. Some of the nation’s most prominent hospitals signed with MedPlus this year, including Phoenix Children’s Hospital (Phoenix, AZ), St. Joseph Hospital (Orange, CA), SUNY St. Tammany Parish Hospital (Covington, LA) and Upstate Medical University (Syracuse, NY).
ChartMaxx is a component of the Centergy suite of integrated solutions that have been developed to improve workflow processes and enable faster physician adoption. The Centergy suite powers entire healthcare communities to share comprehensive clinical information in real-time and delivers immediate results by providing access to the MedPlus and Quest Diagnostics proven network.
About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative.
About ChartMaxx®
ChartMaxx is an enterprise-wide document management solution that enables healthcare organizations to enhance performance by improving patient care and maximizing business results through the efficient collection, access and use of clinical, financial and administrative information. Immediate, concurrent access to information makes ChartMaxx a key component in efficient management of patient records. The solution provides the tools hospitals need to accelerate turnaround time for chart completion, manage RAC audits, allow clinicians remote access to medical records, introduce electronic patient registration, utilize remote coding, automate release of information and maximize electronic information access across the entire facility. ChartMaxx has been implemented in more than 130 hospitals and clinics throughout the United States and Canada. Additional ChartMaxx product information is available at: www.MedPlus.com.
About MedPlus
MedPlus, based in Cincinnati, Ohio, is the healthcare information technology subsidiary of Quest Diagnostics(R). MedPlus is a leading developer and integrator of clinical connectivity and healthcare information exchange solutions that foster better patient care and improve business performance for healthcare institutions, physicians and patients. The company's Centergy™ Data Exchange and ChartMaxx(R) solutions efficiently and securely collect, store, manage and integrate clinical information within an organization, enterprise, practice or community. Centergy enables clinicians to access patient data in a centralized view aggregated from multiple care sites. ChartMaxx, the award-winning electronic patient record system, has been implemented in more than 130 hospitals and integrated healthcare delivery networks and has more than 360,000 users. For more information, visit www.MedPlus.com.|
About Quest Diagnostics
Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics is a pioneer in developing innovative new diagnostic tests and advanced healthcare information technology solutions that help improve patient care. Additional company information is available at: www.QuestDiagnostics.com.
