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Job Openings

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Enterprise Management Engineer I

 

Job Summary

 

Experienced technician will develop, design and support cross-functional Enterprise Management applications.  The perfect candidate will be creating a full enterprise management infrastructure from ground up by building new tools while also integrating with tools already deployed.  Providing metrics collection and reporting is also a part of this position.

Principal Responsibilities:

  • Install, configure and administer enterprise management tools for a production 24x7x365 operation.
  • Responsible for the design, development and deployment of tools, technologies and assisting in establishment of process/procedures that enable the operations organization to install, maintain, and support products and solutions.
  • This person should not only have experience configuring currently available tools/and
    technologies (such as HP-OpenView, BMC Patrol, Service Desk, Big-Brother) but should be able to create tools when existing tools do not meet business needs or do not exist.
  • Work closely with other organizations to develop templates/views and other configurations to customize HP Service Desk for a variety of functional teams.
  • Integration of tools to enable end to end incident workflows (monitoring, alerting, tracking and responding).
  • Creation and management of a single portal or dashboard that will aggregate views for all monitoring and reporting applications. 

Knowledge, Skills, and Abilities:

  • Senior level experience in application development, networking protocols and infrastructure, Unix and Windows server administration, various scripting languages and application integration.
  • Experience within a 24x7x365 IT infrastructure and infrastructure management environments.
  • Familiarity with HIPAA Requirements and ITIL Standards a plus.
  • Excellent oral and written communication skills. Must be resourceful and self motivated. Must have the ability to effectively interface with users, technical staff and management.
  • Must work well in a fast paced and changing environment with high expectations for execution.
  • Experience with Network, System or Application management tools such as CiscoWorks, and Solar Winds, Orion.
  • Experience with HP Service Desk or other Help-Desk/Configuration Management tools.  
  • Experience with advanced programming languages, Java, Web Technologies such as IIS, Apache, Application Servers, etc.
  • IT Service Management (ITIL) experience or certification a plus.

Minimum Qualifications:

  • BS/BA in Computer Sciences, MIS, or related degree desirable.
  • Candidate must have 3+ years in installing/supporting enterprise management infrastructure.
  • Candidate must have 3-5 years of UNIX system administration or related production administration experience.
  • Candidate must have 5-7 years of Application Development experience.
  • Candidate must have a minimum of 10 years of experience in Information Technology.

Location:

Cincinnati/ Mason, OH

 

Apply to

jobs@medplus.com

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