ShareRAC Management
Meet Deadlines, Manage Workflow and Track Appeals
Audits can cost millions of dollars, making the Centers for Medicare and Medicaid Services Recovery Audit Contractor (RAC) program one of the greatest challenges facing healthcare enterprises today.
ChartMaxx RAC Manager, a component of ChartMaxx Document Management and Imaging (DMI), includes popular ChartMaxx features such as document scanning, deficiency analysis, secure chart signing, concurrent access to the complete medical record, electronic file cabinets and more. At the same time, it also streamlines audit processing and responses with a unique configuration of existing tools – customized workflows, Intelligent eForms, release of information (ROI) and detailed tracking and reporting – to provide a comprehensive RAC solution.
Take Control of Your Data – Proactively
Building upon more than 15 years of experience in patient record solutions, ChartMaxx RAC Manager offers proven tools to empower health enterprises before they’re under the microscope. Easily access data, and:
- Data mine to identify risks and vulnerability to RAC audits
- Correct problematic claims – prior to an audit – in order to re-bill for more than just ancillary services
- Use ChartMaxx® Intelligent eForms to ensure compliance with new coding and clinical documentation procedures
- Assess your RAC risk by identifying cases that contain target DRGs, codes and other circumstances
Take Control of Your Data – Reactively
With the potential for hundreds of record requests, the RAC program doesn’t leave room for error and can quickly overwhelm your organization. ChartMaxx RAC Manager includes new features specifically designed to meet the RAC challenge:
- RAC-specific Intelligent eForms with pre-populated data, including deadlines
- Automated timers, reminders and e-mail alerts to keep RAC responses on time
- Customizable workflows automatically route RAC requests to designated team members and allow for multiple levels of concurrent review
- Quick and efficient gathering of documentation, release of information and package tracking
- Appeal status tracking with data collection about successful and failed appeals
Track Productivity
Productivity dashboards let you track progress toward meeting RAC deadlines and identify any bottlenecks, in order to make effective adjustments or change resource allocation to manage the process and
protect revenue.
